Horn of Africa Communities Network Inc.

Our Services
How HACN Can Help!


HACN’s services include providing:

  • information
  • referrals
  • community education/cultural awareness
  • traditional mediation
  • parenting & homework support
  • translation and interpretation
  • employment assistance
  • life skills development
  • immigration & citizenship assistance
  • Community Outreach programs & activities





  • Information;
  • Referral;
  • Community education;
  • Cultural awareness;
  • Traditional mediation;
  • Parenting;
  • Homework support;
  • Translation and interpretation;
  • Employment search skills;
  • Life skills development;
  • Immigration and citizenship assistance.


Financial Literacy Education

  • Banking and Australian Credit System;
  • Budgeting and options for saving and investing;
  • Bad debts avoidance;
  • Door knocking issues;
  • Referral to No Interest Loans and other Australian credit systems.


Case Management and Advocacy

  • Community guidance and support to recently arrived families and individuals including reception at the airport;
  • Placement in affordable housing, cultural orientation, referrals, emotional and practical support;
  • Referrals to culturally and linguistically appropriate social service providers;
  • Mediation and counselling in family relationship and child-parent conflicts;
  • Parents training for better communication with children growing in the Australian society;
  • Provision of references for first-time renters;
  • Representation and mediation in tenant vs landlord disputes;
  • Translation and interpretation of Amharic, Tigrigna, Somali, Dinka, Arabic, into English and viceversa.



Life Skills Development

  • Community Kitchen and Healthy eating;
  • Workshops on diabetes, breast cancer, HIV, AIDS, and immunization;
  • Secondary college and TAFE homework support;
  • English Language conversation groups;
  • Training basic computer skills;
  • Internet surfing particularity for new immigrants, youth and children;
  • Sports and recreation programs.


Citizenship and Civic Education

  • Preparation of clients for citizenship exams;
  • Provision of free Citizenship classes;
  • Help in filling and lodging application forms.





HACN have successfully promoted inclusiveness, partnerships and attracted support from a variety of government and non-government service providers, including:

  • Catholic Care
  • Adult Multi Cultural English Service / AMES
  • Maribyrnong City Council
  • Brimbank City Council
  • Wyndham City Council
  • Hobsons Bay City Council
  • Victoria Police
  • Victoria University
  • Western English Language School
  • Western Region Health Centre